Contact

Fedasil's Head Office

Rue des Chartreux 21
1000 Brussels
Belgium
E-mail: info@fedasil.be
T: + 32 2 213 44 11
Access map

Arrival centre Fedasil

'Petit Château'

Rue de Passchendaele 2 - 1000 Brussels - Belgium
Access Map

E-mail: dispatching@fedasil.be

T +32 2 227 41 51

Medical expenses of asylum seekers

  • Requests for payment obligations (requisitorium)
  • A question about a medical invoice?

E-mail: medic@fedasil.be
T: +32 2 213 43 25 (for French) or  +32 2 213 43 00 (for Dutch)
Helpline from Monday to Friday, between 9am and 12pm

Fedasil Info Point

The Info Point is primarily intended for counselling asylum seekers outside the reception network, but transmigrants and persons without legal residence can also go there for an individual interview.

Opening hours:
Monday: 9 am - 12 pm
Tuesday: 9 am - 12 pm
Wednesday: closed
Thursday: 9 am - 12 pm
Friday: 9 am - 12 pm
Saturday: closed
Sunday: closed

Rue Héger-Bordet 3, 1000 Brussels

T: +32 800 32 746  (from 1 pm to 4 pm)

Voluntary return

For any information on the voluntary return or to make an appointment in one of our return desks:
T: +32 800 32 745 (free number), E-mail: voluntaryreturn@fedasil.be or via the online form www.voluntaryreturn.be.

Press

Click here

Research

Requests from students: contact the reception centre where you wish to conduct your research directly. An overview of all centres can be found here. For research at a department at Fedasil's head office, please contact info@fedasil.be.

Requests from researchers or research institutions: please contact research@fedasil.be. 

Other instances

You will find below the contact details of the other authorities in Belgium:

Commissioner General for Refugees and Stateless persons (CGRS)
cgvs.info@ibz.fgov.be / T: +32 205 51 11 / www.cgra.be/en

Immigration Office
infodesk@ibz.fgov.be / T: +32 488 80 00 / www.dofi.fgov.be/en

The Council for Alien Law Litigation
info.rvv-cce@ibz.fgov.be / T: +32 791 60 00 / www.cce-rvv.be